Public Feedback

My daughter did not have the correct documentation or an application filled out when we arrived. Mrs. Tolbert patiently listed out all of the items we needed and told us to just come right back and see her.

Danique helped me with a change in vehicle class from C to A. She was great and very helpful. If she wasn't sure (this was a non-CDL Class A for my new 5th wheel), she was quick to verify what she needed.

I am taking this moment to express my appreciation to a wonderful staff member of your team by the name of Crystal Vaquera. She was very friendly, curious, patient and extremely knowledgeable. Ms.

I just wanted to say that my trip today to the DPS Rosenberg Mega Center was quick, simple and easy. Lorene Williams helped me add the Motorcycle class and renew my driver license. She was awesome!

We made a visit to the Corpus Christi location to get a license for my son. Being that we are new to Corpus, this was our first time at this location. Lauren helped us and she did an amazing job!!

Debra was nice, helpful but most importantly kind. She made the process of renewing my driver license easy. She deserves a 10 across the board for all she does.

I received outstanding service while renewing my driver license. Even though they are extremely busy at the new Carrollton location, the personnel were friendly, and Nasim went above and beyond.

Thank you, thank you, thank you for employing this wonderful woman. I needed to renew my driver license and the computer system shutdown. Payments couldn't be made. It was chaos. Through it all Ms.

I just wanted to take a moment and thank Joyce Cash, of the McKinney, TX office, for her professional and compassionate service this morning. She was so patient and friendly.

I want to take the time to thank Deirdra for her phenomenal customer service skills. I felt valued during my time and genuinely understood and helped.

I was at your Garland IH30 location to renew my license. Your system was down and I had to come back again that evening to get my license. Tracey was kind enough to help me out and I didn’t have to wait in line.

I would like it to be known that Ms. Cruz, made a tremendous effort to help me understand by clarifying the process that I needed to follow in order to regain my driver license back. Ms.

I went into the Abilene, TX DPS office to renew/update my TX driver license. Ms.

It took awhile but the process moved along but, thanks to the good natures and attitudes of the people working there, nobody got upset or made a fuss. The person who helped me, Ms.

My wife and I were at your S. Gessner office this morning to apply for our Texas ID and DL respectively. While the wait was long due to the number of people, your staff was welcoming, cheerful and courteous.

Ms. Crystal was very nice and professional. She also helped the line go faster by greeting customers at the door and helping us at the kiosk. It was a very busy day, right after the holiday- so this helped.

I just wanted to comment on Michelle Hernandez, she handled everything so smooth and professionally. I was in and out and very grateful for that due to the work schedule I have.

Angel did a great job processing my daughter's application for her first Texas ID. Angel was friendly and knowledgeable. Everyone at the Dacoma office really worked hard to move everyone along as quickly as possible.

Just wanted to say I am happy I had a 'easy' visit to renew my driver license. The young lady who helped me Ms.

I just wanted to thank Karen and Rebecca for awesome service in a very trying situation with computers down for hours today.

Just wanted to comment on my experience renewing my drivers license. Even though the lines were long the office staff were very courteous and kept the pace flowing.

Ms.

I wanted to compliment Shuronda for the exceptional customer service that she provided to my dad and I on our recent visit to the DPS office located on 12220 S. Gessner.

What can I say about Mrs. Prescilla Sanchez. I was having a horrible day I lost my wallet with my driver license. Mrs. Sanchez went above and beyond her job.

The experience at Temple DPS was great. Organized with pre-screening & the number if paperwork / documents ok.