Public Feedback

She did an outstanding job and should be commended for her patience and professionalism. Ms. Leon is someone you surely should try to keep. I give her my highest commendation.

I renewed my driver license at the Marble Falls office. I worked with Ms. Liscum. She was extremely helpful and quite knowledgeable.

I always go to the Killeen location. Kyandre assisted me with great service, she is professional and passionate about her job. She is a great asset to DPS.

Miranda was courteous, professional and smiled. Even after a hectic day, it was 3 or 4 in the afternoon and she was still smiling. I was tired myself and she brightened my day after she took care of me.

Yolanda was super-efficient and at the same time very friendly and helpful in getting my licensed renewed.

Maria was very pleasant, polite and helpful. I am hard of hearing and she patiently repeated herself and explained everything to my satisfaction. She made this a speedy and pleasant experience.

I just wanted to give a shout out for going above and beyond. I came in and I didn’t have the right documents with me. Olga was so sweet to me and told me what I needed.

I just want to say both ladies in the office are very kind and helpful, but this morning I took my grandson in for his driver license. As usual he waited until the last minute to do this.

Just wanted to let you know that Sherryl was so helpful today. She was friendly, professional and patient with us. She went above and beyond to help us today. Good job!

She was so kind and patient! She really made a stressful experience very pleasant!

I visited the Texas Department of Public Safety to renew my driver license. Mary was extremely helpful and pleasant. I was greeted by her great smile and attitude. That made my day.

Very courtesy, professional and great service. What a great way to start the day with service like this. Her service was outstanding.

Berta was very professional and helpful during my renewal process for Texas ID. She maintained a friendly demeanor through my visit.

I was greeted by Victoria and she was very helpful in guiding me through the renewal process. I was processed so quickly.

I visited the Port Arthur DPS for the first time and my experience was extremely positive. The purpose of my visit was to add Class M to my unexpired Texas Class C driver license.

Wow what an exceptional employee! Mrs. Olaseni helped my brother get his ID since he let his last one elapse. She was so kind and helpful. He was very stressed and she made him feel at ease with the process.

Stacy worked with me to renew my license. I wanted to take this opportunity to let you know that she was amazing and I feel she is a great asset to have on the DPS team.

I just want to say I have always enjoyed the staff at the Palestine office. I had my CDL downgrade because my Medical Card did not get certified at the office. Laura was very helpful getting this corrected for me.

I went to the Waco office for a driver license renewal and Melody was extremely kind, helpful and efficient.

I accompanied my wife to the Sherman office to apply for her driver license renewal. Her renewal was competently handled by David Ringler, who accomplished it with good humor.

I would like to recognize Crystee Scott for her outstanding customer service.

Yolanda was great! We were getting my son’s learner’s permit and Yolanda walked us through the process and was extremely professional.

She was kind, helpful and very fast. She made my visit very pleasant.

Doug is so sweet and nice. I have left a great review on Google maps as well. Keep up the good work. KUDOS!!

She is very personable and made the process very pleasant.