Public Feedback

Harriet Cross & Denton DLO

I visited the Denton office to get my driver license. Harriet helped me at the counter and I have to say she was extremely friendly and nice. It was wonderful to deal with someone like her.

Afeaje Cueeze

I came in to get a new license replacement. Afe was outstanding, patient, knowledgeable, energetic, efficient... all the above!

Juanita DeLeon

Juanita helped me get a new Texas driver license when moving here from Indiana. I was so impressed!! She was very conscious of the fact that there were a lot of people waiting for her, but she never lost her cool.

Christine Denniston

I just wanted to thank Christine for her exceptional service.

Keith Drown & NW Austin DLO

I felt the need to send kudos about one of your employees that went the extra mile in customer service for me. I needed to replace a lost driver license and Keith Drown did a great job in helping me.

Sandra Fingerle

I would like to thank Sandra for her expert service handling my license. It was my first visit to DPS office and as a temporary residents, I had a lot of questions.

Julia Flores & Kingsville DLO

On a scale of 1 to 10, 10 being the greatest, I rate your facility located in Kingsville, as well as the staff with a 10. Julia did an amazing job. Courtesy, patience, respectful and very informative.

Andrea Fluhmann & Brady DLO

I wanted to take a few minutes to brag on the Brady office. My son took his driving test there and they were kind, polite, helpful, and Andrea took the time to really talk to us after my son’s test.

Fort Worth Mega Center

I am new to Texas and was applying for a Texas License at the Fort Worth Mega Center. I can’t believe the order, the discipline, the control, and the smooth operating process you have implemented!

Samuel Garay & Dacoma DLO

I took my daughter into the Dacoma office to get her permit. The entire experience was great!

Gessner Mega Center

I brought my son to get his permit. I cannot thank this location enough for being so kind and fast! Everyone was extremely helpful and friendly from the moment we arrived.

Barbara Griffin & Denise Ruiz

I wanted to take some time to sincerely appreciate the excellent customer service I received from Denise and Barbara.

Shahadah Haywood

I had an appointment to get my driver license. The screening process was highly efficient and all social distancing protocols took place well. The process was very quick as well.

Shannan Holmes

My experience with the Woodville office was outstanding! The music that was playing was very enjoyable and made the environment so calm and relaxing.

Darneisia Jefferson

I made a visit to the Houston North Mega Center on Veterans Memorial, and initially I was pretty nervous about being turned around or having to wait in long lines, however I was serviced so fast.

Cheryl Johnson

I would like to send a special thanks to Cheryl for going above and beyond in serving me as a new out-of-towner. She was more than patient and worked extremely hard to help me relax when I was missing documents.

Jennifer Kokal

I wanted to write and express my thanks to Jennifer Kokal who helped my wife and me with our license. This was just before the state shutdown for the virus and the facility was busy and a lot of tension around.

Leon Valley Mega Center

Just wanted to say that when I visited the Leon Valley Office in San Antonio, everyone treated me very well with professionalism considering the Corona Virus Pandemic.

James Lewis

I would like to highly commend Jim for his most professional and caring attitude. After attempting to get an appointment via internet and failing to do so, I visited the office. The first person at the door was Jim.

Joyce Lewis & Houston North Mega Center

I am a handicapped 79 year old senior reapplying for an updated driving license and was dreading the experience and procedure that I was sure I had to endure.

Rachel Lozano

I am writing to express my gratitude and appreciation for Rachel at the Sonora office.

Ashley Marmolejo

Ashley was so helpful. She went above and beyond to help me make an appointment for my 16 year old to get a driving test. She was so kind and patient.

Maria Martinez

Maria assisted with my license. She was also training someone and explained everything page by page. I appreciate a great coach.