Public Feedback

Colin Creighton

Colin made me feel comfortable and confident going into my road test, and he prevented things from getting awkward by keeping a lighthearted banter throughout our encounter.

Rosemary Cruz & Houston Southeast DLO

Rosemary was very helpful and patient even though I have one wrong form filled out. She help me get the form filled out correctly and quickly. The rest of the staff were very nice and polite.

Afeaje Cueeze

I visited the Carrollton Mega Center to apply for my driver license and I definitely want to thank Afe for her very helpful customer service.

Frances Daniels

Frances is Awesome!!! She had me laughing under my mask, as she took control of the waiting room and kept everyone abreast of what was going on and that she hadn't forgotten me.

Juanita Deleon

I would like to send a huge thank you to Juanita at Sweetwater Driver License Office. She welcomed us and gave us her undivided time to make sure my son had everything he needed before he took his driving test.

Keith Drown

I renewed my license and wanted to compliment Keith on a job well-done. He made the process quick and painless. He was very quick at entering the information, courteous and kind.

Cheri Fisher

I want to extend a huge thank you for having my appointment set up. I was there a little over an hour. Easy/breezy!

Tiffany Gilbert & Plano DLO

I would just like to send my kudos to all the staff at the Plano Driver License Office. They were unbelievably efficient and I felt very safe with all of their Covid precautions. They did a wonderful job.

Marlene Graham and Misty Jones

My son and I visited the Marshall DPS office to obtain his permit. Marlene and Misti friendly and helpful. Carolyn was the BEST! She was professional, personal, efficient and encouraging.

William Groomes

A praise for Supervisor William at the Carrollton office.

Cindy Halderman

I would like to give a special recognition to Cindy. She is truly a professional yet very caring individual. She made us feel very welcomed and comfortable.

Verna Hudson

While visiting the office on S. Gessner I encountered the amazing Verna! She was incredibly friendly, upbeat and kind. Her demeanor calmed my nervousness and her thoroughness made me feel well taken care of.

Giang Le

I just wanted to let you know Giang was excellent. She was extremely kind, patient, and polite. She truly made me smile. It was clear she cared deeply about the patrons, so I just wanted to give her kudos!

Miranda Maddox & Garland Mega Center

I wanted to send an email to share what a smooth process it was to renew my DL. All the staff were amazing and so friendly at the Garland Mega Center. I want to sing the praises of Miranda.

Theophilus Martey & Douglas Taller

Congratulations on your efforts to keep us safe when coming to you for assistance with our license. You have done an admirable job in your hiring of personnel and entry level helpers.

Maria Martinez

Maria was very professional and friendly and was able to get my driver license renewal done quickly and with no delays.

Mary Molloy

I would like to commend Mary for how friendly and caring she was when I was in driver license office in William Cannon.

Kimberlye Ortiz

My son had to mail in his application for 1st time license, along with thousands of others. After five weeks, still nothing even though the check was cashed.

Mariela Pedraza-Alasi

I am currently seven months pregnant and I think Mariela could tell I was uncomfortable standing for so long. She was very efficient and seemed to be expediting the process so I could get out of the office quickly.

Shuronda Rasmus

Shuronda was such a blessing to work with! She was so friendly and personable and made my experience better than I could have imagined. She made me feel like a valued customer and it was natural!!!

Dana Retzlaff

I approached the door of the Galveston DL office not realizing that I needed an appointment. Dana welcomed me at the door with her mask on and following the COVID-19 guidelines.

Diana Rodrigues

Thank you for very friendly, patient and helpful service from Diana. I was there for a new Texas driver license and her attitude and cheerful service showed great consideration for customers like myself.

Alexandria Sanchez & San Angelo DLO

All of the staff in our San Angelo office were very patient with me. I did have an appointment and that helped a lot. All stall workers conducted them self in a very professional matter specially Alexandria.