Public Feedback

I renewed my driver license in the Paris office. Delores processed my renewal and I want to relay that she is excellent. Very positive, professional and proficient.

My daughter and I went to the Rockwall DPS to obtain her driver permit. I cannot express enough how impressed we were with this facility. It was clean, organized and professional.

I visited the Sherman location and it was by far the easiest and best experience I have ever had. The appointment system was great and the employees got me in and out the door in less than 10 minutes.

I visited the Garland Mega Center to get my driver license renewed and I have to say, I was extremely shocked and very impressed with the new system that has been put in place.

Just renewed my DL at the McKinney DPS License Office. The process was fast, efficient, and safe. Colton was helpful and quite professional. I made my appointment online and was in and out in 32 minutes.

I renewed my license at the Garland Mega center this morning and was very impressed by how organized it was and how safe I felt from the virus. John was very polite and efficient. It was a very good experience.

I renewed my license at DPS in McKinney. It couldn’t have gone more smoothly! Everyone was friendly and helpful.

I went to your Monahans DLO to renew my license. Marcelle was very friendly from the get go. She was nice, very pleasant and helpful. You could even say she has a bubbly personality.

Shonda at the Grand Prairie location is an outstanding asset to your team.

We visited the Alpine office and I just have to say Angelia went the extra mile to help us out and even though there were trials and tribulations.

I downgraded my license from a CDL to a DL-A. With the Covid 19 restrictions the renewal process was different than usual. Everything was safe, pretty fast, and easy.

Jennifer was courteous, efficient, pleasant and made the entire driver license renewal move smoothly. In fact, the person checking me in at the door was equally pleasant.

I just completed the process of renewing my driver license in person at the Garland Mega Center. The process could not have been more smooth, efficient, and safe!

We just wanted to drop an email and express our gratitude for a great experience during our visit to Carrollton Mega Center.

We had an appointment at the Midland DL Center to obtain a driver license for myself, my husband, and our 16 year old daughter having moved here recently from another state.

I attended my appointment to request the IDs of my 80-year-old mother and my 15-year-old son, the truth is that we brought all the documents we had, and we were a bit lost in the process, but Myrta was very kind, very

I just got my driver license renewed at the Plano Driver License Office and it was the best and easiest renewal I have ever experienced!

I visited the Dacoma office to renew my driver license. It took me 23 minutes from start to finish. Every employee I encountered was friendly, helpful, and efficient.

Patricia had a smile on her face. She answered all of my questions. She was so patient with me. I was really dreading going to have my license renewed, but it turned out to be a great and blessed experience.

I am a nurse and have a very busy schedule due to the pandemic. I scheduled an appointment for my grandson months in advance to get his driver permit.

I was at the DPS office in Sweetwater to renew my license. Juanita was so professional and answered all my question in a polite and professional manner.

I had an appointment with the Old Galveston Rd location in Webster and would like to speak with a supervisor or manager regarding the exemplary customer service I received by one of your employees.

I would like to recognize and commend Rachel for her outstanding service and dedication while administering the Class B Exempt driving test.

Everybody that worked there was very efficient knew what they were doing and treating me with respect and dignity. They were all so nice. Everything went very smoothly.

My husband and I had a wonderful experience at the Fort Hood driver license office. Everyone was so nice and helpful. They were able to accommodate us right away even without an appointment.