Public Feedback

Plano DLO

I want to commend everyone I came in contact with at the Plano office.

LaQuinta Rogers

LaQuinta went above and beyond to help me. Her exceptional service should be recognized and rewarded. After being stressed trying to get my license, she really made my experience a great one.

Ami Seabourn

I just wanted to praise the Garland Mega Center for the great job they are doing. The whole process was super easy and efficient. Ami did a wonderful job! She was super professional, kind and a pleasure to work with.

Shakeisha Thornburg

I just wanted to brag on your employee Shakeisha and the experience I had. She was incredibly nice, efficient and worked with me on a few things when she didn't have to. She was phenomenal.

Diana Trevino

I’d just like to say that Diana did an awesome job helping me. She didn’t have to go the extra mile to help me with some paper work that was not filled out correctly.

Waco DLO

I want to take the time to thank all the ladies at the Waco Driver License Office. They were so nice and professional. They wanted to help. This is the best DLO.

Natalija Wiles

Natalija was absolutely wonderful and helpful, she represents the attitude and kindness of Georgetown, Texas!! She is the reason everyone wants to move to this area!! She is just the best!! Everyone was great!!

Alexandria Filetti

I went in to have my TDL renewed at the Gessner location in Houston. Everyone was nice and doing their best to keep everyone moving during this social distance/covid time. Alexandra processed my form.

Erica Barnes & San Angelo DLO

My uncle and I visited the San Angelo Driver License Office and I wanted to thank all of the very friendly and helpful employees there. My uncle needed to exchange his driver license for an identification card.

Jennifer Barros & Plano DLO

I recently moved here from Louisiana and I had an appointment at the Plano site to get my TXDL. I have many compliments for the overall process and the staff. The appointment system is outstanding and efficient.

Debra Beachly & Kenneth Sodergren

I had the opportunity to attend the Carrollton Mega Center. It was wonderful to see how organized it was and how people were so nice from the moment I walked in.

Mekialahi Crenshaw

I visited the Houston Gessner location a few days ago and I appreciated the professionalism and excellent customer service we received!

Donice Harris

I wanted to say thank you to the employee that helped me, Donice from the North Lamar office. She was professional and thorough and very kind.

Abdul Khan

I was very impressed with the efficiency of the DPS system. I expected to wait a long time, however I was in and out of DPS in less than thirty minutes. Abdul was very courteous, professional and efficient.

Phyllis McFarland

I would like to recognize the excellent service I received from Phyllis McFarland. She was prompt, professional, courteous, and friendly.

Tanya Padilla

I want to relate how great Tanya is at the Fort Hood Driver License Office. Her disposition and helpfulness makes the trip to a Driver License Office much more pleasant and almost enjoyable.

Plano DLO

I renewed my license at the Plano Driver License Office. I was blown away by the awesome service I received. Everyone from the people working the outside table, the check in team.

Joseph Richardson

I recently went to the DPS to receive my first time Texas ID. My clerk, Joseph, was beyond helpful.

Suzanne Runner

Suzanne was really helpful throughout the process of getting my permit.

Brittany Smith

I brought my mom into the DPS in Lubbock, Texas to convert her driver license into an ID card. She is elderly and handicapped and can no longer drive.

Genesis Verdeja & Hempstead DLO

I visited the Hempstead Driver License Office to apply for a first time Texas driver license and was helped by Genesis. She was very professional, polite, and accomplished the task quite efficiently.

Sandra Mendiola & Pat Booker DLO

I registered my son to for his driving permit at the Universal City motor vehicle office. I wanted to commend the supervisor of this office and his/her staff for their organization, professionalism and courtesy.

Calvin Bass

It was a pleasure to visit with Calvin during my driver license renewal. He was very professional and we had a great conversation. He processed my renewal quickly and efficiently.

Joyce Cash

Joyce assisted me with renewing my driver license. She was very efficient and friendly. She was clear with her instructions and still chatted with me while processing the paperwork.

Gloria Cavazos & Jessica De La Paz

Jessica was great, friendly, professional and well prepared for me. She was very knowledgeable and answered every question confidently. I hope she's still there when I go back.