Public Feedback

Ariana was very kind and helpful to my husband and me in renewing our license. She related well to us as we are old and she is young, sometimes that doesn't happen.

Joanna Lopez helped my son and me. I have to say that she is very impressive. She worked with us to make sure that my son was able to do what he needed to. She was very helpful, friendly and kind.

Chad was very kind, polite, efficient, and professional when he was helping me apply for my in-person driver license renewal. He was very patient in waiting for me to fill out forms and produce documents.

I went to this office for a first time driver license during Covid. Everyone was nice from the time we were screened to enter the building and the woman who helped me was super friendly and accommodating.

Perla was very kind and professional, she took care of me in a very timely manner. She was very interested in my needs and took care of them quickly. I did not realize that all DPS offices were "by appt. only".

I allow myself to write the following good comment to congratulate all the staff of the Hempstead DPS office, especially the official who received us and Julissa.

Just renewed my driver license. I want to commend your staff for making it very pleasant. The appointment service is excellent.

Hello, I would like to express how wonderful the staff treated me and my daughter.

I greatly appreciate the terrific customer service we received from April Tarbutton at the Pecos Office. She was extremely polite, patient and very professional.

I was at my local DPS office and ended up working with Andrea Wade to get my Driver license renewed.

I wanted to make sure I sent a message about how lucky you are to have Stacy working for you. She was an absolute delight and so helpful with all of my issues.

I would like to commend the Bastrop DPS office staff for being friendly, accommodating, and helpful. They were extremely courteous to my son and me.

I wanted to send an email to express my gratitude to Kagan for her professionalism and hard work at the Texas DPS.

Rebecca did a fantastic job in getting me in and out in a timely manner. I think having to have an appointment is the way to go.

We were assisted by Haven. Coming from South Africa recently, and going through all of the processes to get the relevant documents, it is a challenging task most of the time.

We had a wonderful experience at the South Austin Driver License Office. Idalia went over and beyond to assist my husband and me with transitioning our info from out of state.

Julian’s efforts went above and beyond in communicating personally to us. I realize that the Covid-19 has delayed routine processing and I can’t imagine the backlog you all have to work through.

I had a very positive experience with Vantrice. She was professional and very friendly.

Jacqueline worked patiently, courteously, and quickly to help my wife and I reestablish our Texas Driver Licenses.

I just wanted you to know that you have a great employee named Kendra at the Driver License office in Georgetown, Texas.

John maintained a sense of humor and kept things light in the face of technology not working. His camera would not focus to take my photo, but after the third attempt, success. Really appreciate John!

A big shout out to Kingsville Driver License Office!!! You gals rock! From having that sweet lady as you enter to exiting.

I would just like to say that even during a pandemic and what is a stressful time, Linda was the nicest customer service rep!! She was informative, upbeat and works with great attention-to-detail.

I recently had to visit the office in Palestine to get an identification card. I was so impressed by the friendliness and efficiency of the employees in this office.

I just wanted to take a moment and comment on the efficiency and friendliness of this driver license office. Laura and all of the staff at this office are a pleasure to work with.