Public Feedback

I had the pleasure of working with Tim at the DPS office in Lewisville to get my driver license renewed upon moving back from Florida to Texas. His level of customer service was amazing.

My experience when I got my DL renewed was a pleasant one due to the help of Ariana Leon. She was very polite and friendly.

Just wanted to commend Abdul for doing a superb job is assisting me with renewing my driver license. This was a very positive experience after viewing all the negative things reported on the news.

Elva helped me with my change of address problem, and the employee in the foyer who brought people in for their appointments were kind, gracious, and professional.

I just had an enjoyable experience getting my driver license renewed during the pandemic. Probably don't hear many people saying that, but I had a pretty good time.

I visited your Mega Center located on 4600 State Highway 121, Carrollton, Texas to renew my driver license. By all means, I want to congratulate and recognize the professional effort that I saw.

Every employee at the Gessner Mega Center was just as nice and helpful as they could be - no harsh words to anyone. Wendy did my license renewal and was so friendly.

I'd like to send a huge THANK YOU to Adela at the Orange office. Her patience, friendly persona, and smiling face helped to make my visit nothing less than perfect.

Getting my license renewed at the Plano DPS office was such a great experience. I was seen on time and was lucky to have been assigned to Tya’s station.

She was a HUGE help. I was unprepared, but Natalija was calm and in charge. She knew how to get me through and she took her time.

I LOVE the Columbus office staff! I live in Katy, but drive out to Columbus because we get such good service there. The ladies are always kind and treat us with respect.

Kathy was so professional, helpful, and friendly from the moment I got called to her station.

It was wonderful being able to make appointment in advance and not have to wait for hours (standing outside in heat or cold). Rebecca was very professional, friendly, and efficient.

First off, I want to say that all three ladies at the DPS office were amazing! They were all cheerful, and sounded like they enjoyed their job.

I would like to give kudos to Vantrice Crayton who attended to me at my last renewal appointment. It was at South Gessner Driver License office.

I wanted to let you know of a great experience we had with one of your employees recently. I took my daughter to the Denton Driver License Office at 820 N.

I would like to compliment the team at 4545 Dacoma St in Houston. While I couldn't find an appointment online that worked with my schedule for 2 weeks, when I got there, it was amazingly smooth.

I had an appointment at the Centerville location. My visit was absolutely a great experience. Darleen Deaton was very friendly and informative. This was by far my best visit ever to a DPS office.

I had to drive a couple of hours to take my CDL driving test in Waco and this can be a very stressful test to perform and pass, but Bridget played a big part in my passing my CDL test because of her

My son was denied a job because he didn’t have an identification card. I reside in Killeen Texas and everything around me was booked until Feb or March of next year.

I got my first Texas Driver License. Transferring from OK, I needed all the correct paperwork and thought I had it.

I just had my appointment for a name change and your employee Miranda was efficient, pleasant, and very respectful.

I wanted to acknowledge employee Cheryl Johnson for helping complications during my appointment. She was so incredibly helpful and patient!

I wanted to compliment Michele Lopez on her customer service in the Corsicana DPS office. She was very professional, polite, and provided several attempts on my new DL photo.

She was very polite, friendly and was able to accommodate me while assisting my wife as she was completing her application for a TX license.