Public Feedback

Jessica Coats

I wanted to give a customer service review for Jessica Coats at the Texarkana Driver License Office. She was terrific.

Linda Cook

I came in to get my motorcycle license added to my Driver License, and from the time I went to her window to the time I left it all went smooth.

Myrta Cortez

Myrta Cortez assisted me with renewing my license. She did an awesome job, was fast and kind.

Kippie Davis, Marivelle Rivera and Eloisa Rodriguez

My husband, my daughter and I were the last appointments of the day. Kippie, Eloisa, and Marivelle were so helpful and nice as we all needed to update our addresses on our driver licenses.

Becky Dockray & Paris DLO

I went in person to renew my DL at the Paris location. It was quick and efficient, best I’ve seen. Staff were helpful and professional.

Moala Falahola

Just want to send a very appreciative thank you to Mo Falahola, employee at the Austin North Driver License Office. She was very patient, helpful, and knowledgeable.

LaTonya Gaines

LaTonya at our Denton location was great. I was lucky enough to have Ms LaTonya at the counter. She was very knowledgeable, and even told early morning jokes with me.

Yvette Graham

Yvette helped both my husband and myself with our new Texas driver license appointments.

Elizabeth Horton

Elizabeth helped myself and my wife to get a new license in Texas after having one in Florida for many years. She explained the process and made it almost painless.

LaRonda Williams

I would like to take time to thank Miss LaRonda at the Plano Driver License Office. She has done a fantastic job and provided great service.

Gloria Trevino

I want to say how helpful Ms. Trevino was.

Theodore Nevant

I just renewed my driver license at the Plano office. I came prepared to be here a while. I was in and out in less than 30 min! I would like to complement Ted.

Lana Mault

Lana at the Georgetown DPS helped us transfer our licenses from out of state. She was absolutely superb.

Gina Langley and Lisa Wolfe

I’m writing about Lisa Wolfe and Gina Langley. Wow! These employees place a very high value on customer service and do a great job answering questions and guiding people through the process.

John Kimani

I received superior service from John at the Garland Mega Center.

Christy Kester

I wanted to give an extra big thank you to Christy Kester at the Mega Center in Carrollton. I was there for my road test and she was setting me up for that test.

Huntsville DLO

I just wanted to commend everyone that I dealt with at the Huntsville Driver License Office on SH 75.

Plano DLO

I just wanted to send a comment for the Plano Driver License Office on Parker Rd. This was the first time in 12 years that I had to go to the DPS office to renew my DL.

Charlotte Acton

I just wanted to let you know that your employee Charlotte is amazing! We had some complications the first time because of a document and other things.

Mariela Pedraza

I had simply the best experience at the 13730 Research Blvd location from start to finish. First, I should apologize to the staff there for showing up late for my scheduled online appointment.

Palestine DLO

I wanted to take a minute to say how much I appreciate the staff at the Palestine Office.

Lori Miles

That was the smoothest visit to a DPS I’ve ever had.

Martha Mendoza

I just wanted to drop this note by to quickly recognize my time with Martha as a road test facilitator at the San Marcos Driver License Office.