Public Feedback

Stacy Alley

Stacy made an otherwise laborious task into an enjoyable task.

Lorilee Bergman

This was the BEST customer service I have ever received at DPS!! This was my 3rd time to try and renew my license. The new restrictions are almost impossible to meet.

Janet Breese

I just wanted to notify you of the incredible experience Janet Breese in Lewisville! She was extremely kind and just a beacon of positivity! DPS is always a daunting stressful task, but not today!!

Neishai Gregory

I had an appointment at the Pflugerville Office to transfer my driver license from another state to Texas. Neishai was GREAT!!!!

Kenesha Helms & Rockwall DLO

I came to the Rockwall Driver License Office for a license renewal. The office was clean and everything was set up efficiently. The entire process was smooth and quick.

Kelly Hlavenka

Kelly was so patient during our appointment for my son to get his permit.

Kelli Hynes & Kelli Ward

The two ladies running the Port Lavaca DPS driver license office are incredible. Very professional, courteous and most of all patient. I visited the office to take my CPL exams.

Nathan Lee

Hi! I was at the South Austin driver license office. Nathan Lee helped me get my new license, and he was one of the friendliest people I've encountered at a DL agency.

Nicole Massey

Nicole Massey was an exceptional help when I went to renew my license.

Northwest Austin DLO

I would like to express my gratitude to the staff at the Northwest Austin Driver License Office.

Joseph Richardson

I was very happy with the compassion and patience he showed me while renewing my driver license. I had not been around people since Covid began.

Heather Schmoke

I wish to express my thanks and compliments to Heather, a staff representative in the Abilene DPS office. Heather was courteous and gracious in helping me renew my Texas Driver License.

Amanda Serna

I wanted to let you know that my daughter, 18 yrs old, had her appointment at your Seguin, TX office. She is moving from NC and needed to get her TX driver license.

Janet Winkelmann & Hillsboro DLO

No complaints or suggestions, a simple kudo for the DL renewal process at the Hillsboro DL Office in Hillsboro, Texas.

Nathalie Smoluch-O'Shaughnessy

I wanted to pass along a compliment for Nathalie who assisted me at the Abilene DPS. She was very personable, kind, and helpful and went above and beyond in meeting my needs.

Larunda Calloway & Gessner Mega Center

I had an appointment at the 12220 S Gessner DPS location to renew my driver license and wanted to send kudos to the entire staff and employee Larunda Calloway in particular.

Dolores Cheney

I came in to get my name changed back to my maiden name.

Janet Fullbright

Big thumbs up to Janet Fullbright!! She was extremely personable, patient and kind to my older mother as she renewed her driver license.

Adrian Granados

I was thoroughly impressed by the efficiency of the DPS employees from the minute I walked up to the door to the actual process of renewing my driver license.

Kelly Hlavenka

We want to thank Kelly Hlavenka for helping us get our driver license.

Lois Thomas

Lois Thomas was extremely helpful when I came in with a complicated problem. She was able to assist me fully while also helping out all of the other customers.

Bonnie Maikoetter & New Braunfels

Just want to say how much I appreciate the ease and directions of our staff at the New Braunfels DPS. The wait is easy the people are friendly and helpful.

Lara McGuire

I brought all three of my children in to get their licenses and the youngest his permit in Marshall.