Public Feedback

Yolanda Ortiz-Garcia

Yolanda was extremely patient with my twins and myself as we needed two driver permits. I failed to bring the required address information.

Jasmine Robinson

At my driver license appointment I was helped by Jasmine Robinson. Jasmine was kind, helpful, and an all-around joy to speak with.

Dalyshia Rodriguez

I just moved to Texas a couple of months ago. I've been very frustrated with all the things I needed to get changed.

Latrice Sellers

Ms. Sellers was extremely professional, friendly and efficient!

Stephanie Warren

My daughter and I were called to Stephanie's window to renew my license and replace a lost license.

Gaylord Washington

Great Experience at DPS. I took my older friend to renew his license and he was concerned about standing and walking which took about 20 minutes and then we met Gaylord.

David Zamora

My husband and I went to the Corpus Christi Driver License Office to turn in his driver license and get an identification card. Mr.

Mark Cisneros

I was just at the Leon Valley Mega Center to get my changed and I wanted to let you know that the gentleman that helped me out, Mark C, was just wonderful.

Sonia Rahman

Ms. Rahman was extremely friendly, helpful and courteous. I arrived with an unusual situation regarding a problem with my name on my license.

Patricia Davilla

Hi! I just wanted to give a huge KUDOS to Trish Davilla. She was the only working the windows and it was a full lobby.

Darleen Deaton

Darleen Deaton in Centerville Driver License Office. We would like to commend Darleen for her patience and pleasantness on our recent visit.

Emally Gallardo

Emally made renewing my driver license pleasant and much less frustrating than I had anticipated.

Bridgit Hudson

I went to the Amarillo DPS location to renew my driver license. Bridgit was the person who assisted me. She was incredibly patient and answered all my questions.

Crystal Hunn & Alexandra Saldivar

I was very impressed with the excellent customer service and professionalism I received while renewing my driver license at the Cotulla Driver License Office.

Kathryn Johnson

Excellent experience from start to finish when I renewed my DL. Kathryn was efficient and kind especially since it took me three trips to get the correct documents for REAL ID.

Kathryn Kimbrell

I would like to take a moment of your time to let you know what a great asset you have in your Kingsville office.

Lekeatha Thompson-Sorrell

My daughter and I were at the Lubbock DPS office to get her driver license and do her road test. We had the pleasure of being helped by Lekeatha.

Janet Winkelmann

I just wanted to share what a joy it was to visit your Hillsboro office and work with Janet. I've never met the lady in my life, but after it was over it felt like family.

Vickie Daniels

I would like to thank you for the recent pleasant experience. I am always a little apprehensive when it comes to DL renewals, but Vickie Daniels made my trip painless!

Myrta Cortez

I came in to have my DL changed to my new married name. Myrta Cortez is the young lady who helped me. I was handed a form at window 3 to fill out, but there were not any pens available.

Chere Bennett & Gessner Mega Center

I visited the Driver License office facility at 12220 S. Gessner Rd in Houston, TX. In the past, I have dreaded renewing my license as it is usually time-consuming and painful.

Neishai Gregory

I had an appointment at the Pflugerville Office to transfer my driver license from another state to Texas. Neishai was GREAT!!!!

Lorilee Bergman

This was the BEST customer service I have ever received at DPS!! This was my 3rd time to try and renew my license. The new restrictions are almost impossible to meet.