Public Feedback

New Braunfels DLO

I want to let you know what a phenomenal job the staff at the New Braunfels office is doing.

Miranda Maddox

I just wanted to send along a note of kudos. My daughter and I visited the Garland Mega Center DPS to get my daughter’s permit. Miranda assisted us.

John Lopez

John Lopez helped me for my license renewal. He was professional, helpful and very kind.

Jeremy Lara

I wanted to thank you for my experience I had with Jeremy. Going to DPS is never fun, and from past experience, employees are not willing to go out of their way.

Gina Langley

I just wanted to take a second to give my praise to Gina Langley.

Padmavati Kulkarni

What a great experience!! I have been to lots of driver license offices over my years of driving, but this one was the best. I always dread it but this was so well managed.

Patricia Davilla

Trish helped us process our Texas driver licenses since we moved back to Texas after being in AZ for a while. She was very kind, professional and friendly.

Jeremy Ketchersid & Carrollton Mega Center

My 89 year old veteran father renewed his driver license at the Carrollton Mega Center. Jeremy and all of the workers were very kind, courteous and helpful.

Lata Koirala

Ms. Koirala is the example par excellence of Texas friendship, hospitality and kindness.

Cindy Halderman

Cindy at the Hallettsville driver license location was professional, but very friendly and helpful to all of us waiting for our appointments.

Rebecca Garcia & Levelland DLO

I wanted to take this opportunity to thank the staff at the Levelland DPS office for their help with a homeless gentleman that has been living outside our church and is trying to get thin

Deborah Gadsden

I had to go in to renew an expired driver license. I was able to setup the appointment online, arrival was very easy with everyone distanced in a que outside.

Maria Foster & Kingsville DLO

I just renewed my driver license at your Kingsville office. I haven't visited a driver license office in a long time and I did not know what to expect.

Bonnie Farrell

I renewed my driver license in Jacksonville. Bonnie was so warm, gracious and helpful, not to just me, but to everyone who was there while I was.

Jeanette Egan

My husband and I had an appointment at the 5100 W Elms Road in Killeen. Jeanette was amazing. She was patient and extremely knowledgeable.

Erica Brown

I just wanted to take a minute to express my gratitude and appreciation for the professionalism, patience, understanding, and humor that Erica Brown displayed during my visit to the Kille

Charlotte Acton

I went in to get my license renewed. I had already been by several times prior to the pandemic and was running out of time. Things were hectic and she just put me at ease.

Tanina Blair

This is to let you know that I had a pleasant experience with Tanina B. at the South Gessner driver license office.

Bonham DLO

I took my daughter the Bonham DPS to get her learners permit, but didn't have an appointment, however since someone didn't show up that was scheduled, they worked her in even though it wa

Elizabeth Brown

I went to DPS to get some help for my 87 year old mother who was needing to renew her driver license.

Haven Cain

I was helped by Haven Cain during my visit. I would like to start by saying that this is the most pleasant experience I have had at a DPS. This is mostly in part to Ms. Cain.

Afeaje Cueeze

I had my visit to Carrollton office for my driver license renewal. The wait time was little longer than my appointment time, but it was still worthwhile meeting Afe.

Rose Contreras

I wanted to just send a short note giving credit to one of your employees at the New Braunfels DPS location.

Judy Vaculin

I wanted to share my appreciation for Judy Vaculin who worked in the Cameron office. I was in for a learner license with my 15 year old daughter.