Public Feedback

I would like to commend Trooper Llanas for his professionalism, courteousness and friendliness.

I just wanted to thank Karen and Rebecca for awesome service in a very trying situation with computers down for hours today.

Just wanted to comment on my experience renewing my drivers license. Even though the lines were long the office staff were very courteous and kept the pace flowing.

I would like to start out by thanking you for your urgent response time and call back.

Ms.

I wanted to compliment Shuronda for the exceptional customer service that she provided to my dad and I on our recent visit to the DPS office located on 12220 S. Gessner.

What can I say about Mrs. Prescilla Sanchez. I was having a horrible day I lost my wallet with my driver license. Mrs. Sanchez went above and beyond her job.

The experience at Temple DPS was great. Organized with pre-screening & the number if paperwork / documents ok.

I was stopped earlier this evening by Trooper Wilkerson in Warren, Texas as my low beam light and license plate lamp were out. I was unaware and will take care of the problem in the morning.

Many thanks for the efficient work of the DPS in Richmond where I recently renewed my expired Driver license. I was attended to by Ms. Melinda.

Pauline exemplified a wonderful caring and calm customer service representative. Pauline was extremely helpful in the process my drivers license renewal. I was calm during the renewal process.

I went to the Carrollton Mega Center to renew my Texas driver license. Since the last time I had to go in to renew my license the requirements had changed to require a birth certificate.

She made my waiting time to get my license renewed so much better. Great attitude, very friendly and made the time go by fast/easy. She is a keeper.

Today I renewed my driver license in the Gilmer DPS Office. I would like to bring to your attention the outstanding service I received from Ms. Tina Cooper. The office was very busy. Ms.

I took my son to the local DPS office in San Angelo, TX, to register him for his driver license testing.

I went to the Columbus DPS on January 2, 2020. Long line, barely made it in before closing. I was almost her last customer of the day, and she was still professional, prompt, and polite. I would not have been.

I renewed my DL at the Texas DPS in Waco this morning, and was impressed with the efficiency, helpfulness, and attitude of the employees.

I really want to commend Jessica for her professionalism and courtesy.

I am writing in regard to JoAnn Pralelini. She was incredibly kind and very helpful. She was of great service and made my experience at DPS amazing. On a scale of 1 to 10, I'd give her an 11!

Having just moved to Texas, on January 2nd, I went to the Humble DPS office to obtain my Texas drivers license. I was assisted by Sydne, and she is the reason I am writing today.

I would like to thank Tessa, the employee who helped me get my Real I.D. at the D.P.S. in Corpus Christi, Texas. She was professional, kind, patient, and helped me in a timely manner.

I just wanted to single out two DPS State officers, Trooper Ricky Barber and Trooper Joe Abreu, who rescued my daughter and me. We had a severe flat tire while traveling on I-35 south near mile marker 393.

Mrs. Bahm was absolutely lovely to talk too and a very great help at the DPS here in Canton!

Mrs. Bahm was absolutely lovely to talk too and a very great help at the DPS here in Canton!

Mr. Harlon Bell [McKinney Facility] aided me in driver’s license renewal today. He was polite, patient, and professional. I appreciate his effort on my behalf.