Public Feedback

I am taking this moment to express my appreciation to a wonderful staff member of your team by the name of Crystal Vaquera. She was very friendly, curious, patient and extremely knowledgeable. Ms.

I just wanted to say that my trip today to the DPS Rosenberg Mega Center was quick, simple and easy. Lorene Williams helped me add the Motorcycle class and renew my driver license. She was awesome!

We made a visit to the Corpus Christi location to get a license for my son. Being that we are new to Corpus, this was our first time at this location. Lauren helped us and she did an amazing job!!

Debra was nice, helpful but most importantly kind. She made the process of renewing my driver license easy. She deserves a 10 across the board for all she does.

I received outstanding service while renewing my driver license. Even though they are extremely busy at the new Carrollton location, the personnel were friendly, and Nasim went above and beyond.

On December 17th, around 10:30 p.m., Trooper Askew stopped me for speeding.

On December 15th my wife's car died at the intersection of Highways 6 and 90 in Sugar Land while my mother was driving two of my daughters.

I just had to send in a compliment about this AWESOME officer. He calmly proceeded to my car to tell me I was missing a license plate on the front.

Thank you, thank you, thank you for employing this wonderful woman. I needed to renew my driver license and the computer system shutdown. Payments couldn't be made. It was chaos. Through it all Ms.

I just wanted to take a moment and thank Joyce Cash, of the McKinney, TX office, for her professional and compassionate service this morning. She was so patient and friendly.

I want to take the time to thank Deirdra for her phenomenal customer service skills. I felt valued during my time and genuinely understood and helped.

While waiting on the side of the road, in a dangerous location for roadside assistance, State Trooper Cole changed my wife's tire, gave advice and sent us on our way.

I would like to commend Trooper Chance Commander for his assistance between Henderson and Carthage.

I was at your Garland IH30 location to renew my license. Your system was down and I had to come back again that evening to get my license. Tracey was kind enough to help me out and I didn’t have to wait in line.

I would like it to be known that Ms. Cruz, made a tremendous effort to help me understand by clarifying the process that I needed to follow in order to regain my driver license back. Ms.

I went into the Abilene, TX DPS office to renew/update my TX driver license. Ms.

It took awhile but the process moved along but, thanks to the good natures and attitudes of the people working there, nobody got upset or made a fuss. The person who helped me, Ms.

My wife and I were at your S. Gessner office this morning to apply for our Texas ID and DL respectively. While the wait was long due to the number of people, your staff was welcoming, cheerful and courteous.

Ms. Crystal was very nice and professional. She also helped the line go faster by greeting customers at the door and helping us at the kiosk. It was a very busy day, right after the holiday- so this helped.

Trooper Gutierrez made me feel very relaxed. His ability to assess the situation (and probably felt sorry for me cause I'm sure he could tell I was nervous) and realize that I made a mistake went a long way for me.

I just wanted to comment on Michelle Hernandez, she handled everything so smooth and professionally. I was in and out and very grateful for that due to the work schedule I have.

Angel did a great job processing my daughter's application for her first Texas ID. Angel was friendly and knowledgeable. Everyone at the Dacoma office really worked hard to move everyone along as quickly as possible.

Just wanted to say I am happy I had a 'easy' visit to renew my driver license. The young lady who helped me Ms.

We can’t thank you and your staff members enough for your superb coordination and invaluable assistance with this very large and challenging promotional ceremony.

I was stopped today by Trooper Langford for speeding. This is the first contact I have had with a DPS Trooper in over 40 years. I must say I was very impressed with Trooper D.