Public Feedback

Thank you Michelle for such a fast turnaround with my Texas license. Due to being in the military stationed in Germany I was unable to make it to the office or submit online.

Ravee was incredibly helpful to us as we were transferring our driver licenses from Arkansas to Texas. We are living with our daughter, so it was particularly confusing proving legal residence.

I went to the DPS to renew my license and Jacqueline assisted me. I filled out the wrong form, she gave me the right form and helped me complete it. She was patient and kind.

Angelica helped us through the process of getting my son’s permit. She was extremely pleasant and helpful.

Tya was very patient and explained things in a way I could easily understand. She was kind in the tone she spoke with me. I really appreciate her patience with me. My visit at this office was excellent.

As a new resident of Texas, I made an appointment for a first time license at the Spring Mega Center. Monique managed all the final paper work, confirmations and photo taking.

Words cannot express my deepest gratitude towards Lori. The service I received was beyond exceptional. She was caring, compassionate, and patient with me.

Janet was extremely personable and helpful. She was able to quickly and easily take care of my issues. She even made some excellent suggestions to prepare my son for his upcoming driving test.

While driving East on I-20, milepost 556 East of Dallas, I sustained a rear passenger-side tire blowout. I managed to safely maneuver the vehicle off the road.

We would like to commend Trooper Asby for his extra help on June 9 in Leon County. Not only did he assist with safety concerns but he helped solve the problem with a tire blowout on our A-frame pull behind camper.

On July 6, 2020 I was stopped for speeding by Officer Jones. It was late at night and I didn’t realize I was traveling at that rate of speed over the 80mph which was posted.

I had the unfortunate incident of getting a blow out on Sunday, July 5th, 2020. It was very hot and lots of traffic due to the holiday weekend.

We were driving from Austin to Amarillo and wanting to get there faster, I was driving over the speed limit for a while. Officer Mosher pulled me over.

On July 5th, I was pulled over by Officer Norman. We exchanged greetings and he informed me that I was traveling a little too close to the vehicle in front of me.

While I was driving home to Dallas, I had a flat tire. The response from everyone was that they could not assist me.

I was pulled over by Trooper Pietrzykowski while traveling through Jefferson County back to Lake Charles. He showed the utmost professionalism and kindness to myself and the driver.

Officer Reynolds stopped me for speeding and failure to drive in a single lane.

I’m writing to commend Trooper Juan Tovar for helping me after a friend and I ran out of gas on June 30th. I decided that I would call Madison County Sheriff.

Your guys came up and worked alongside of us during the 4th of July holiday weekend and once again, I can’t tell you how much we appreciated it!

Trooper Werkmeister pulled me over for speeding. My purpose in writing this is to give Officer Werkmeister a huge compliment to his attitude, poise, and civilian approach.

Recently, my family and I had an interaction with Texas DPS Trooper W. Windham. This interaction took place on the morning of 7/3/20 in Palo Pinto County as we were travelling from our home in Arizona.

Sgt. Woodard presented a wonderful Webcast for BASF employees. He was very informative and professional.

I just have to say you have an amazing employee. Kudos to Nikke for all the work and effort she’s put in to keeping DL happy with all of our needful changes we’re always popping on her.

In my position I am audited approximately once a year through TCOLE, CJIS, or DPS, or other agency that falls under my supervision.

I am from the UK and have only recently arrived in the US. I went to Bowie DPS office and was really impressed by how lovely and efficient all of the staff were.