Public Feedback

I was required to renew my license in person and Tiffany was the very kind and patient agent who assisted me with my renewal. She spoke clearly and professionally.

Please thank her for her excellent customer service. She was professional, helpful, courteous and efficient. A breath of fresh air in today’s craziness.

I wanted to acknowledge employee Cheryl Johnson for helping complications during my appointment. She was so incredibly helpful and patient!

I wanted to compliment Michele Lopez on her customer service in the Corsicana DPS office. She was very professional, polite, and provided several attempts on my new DL photo.

I just had my appointment for a name change and your employee Miranda was efficient, pleasant, and very respectful.

I got my first Texas Driver License. Transferring from OK, I needed all the correct paperwork and thought I had it.

I LOVE the Columbus office staff! I live in Katy, but drive out to Columbus because we get such good service there. The ladies are always kind and treat us with respect.

My son was denied a job because he didn’t have an identification card. I reside in Killeen Texas and everything around me was booked until Feb or March of next year.

Elva helped me with my change of address problem, and the employee in the foyer who brought people in for their appointments were kind, gracious, and professional.

I just had an enjoyable experience getting my driver license renewed during the pandemic. Probably don't hear many people saying that, but I had a pretty good time.

I visited your Mega Center located on 4600 State Highway 121, Carrollton, Texas to renew my driver license. By all means, I want to congratulate and recognize the professional effort that I saw.

Every employee at the Gessner Mega Center was just as nice and helpful as they could be - no harsh words to anyone. Wendy did my license renewal and was so friendly.

Patrick Thomas came out today to audit our TX DPS Alarm Certifications.

I'd like to send a huge THANK YOU to Adela at the Orange office. Her patience, friendly persona, and smiling face helped to make my visit nothing less than perfect.

She was a HUGE help. I was unprepared, but Natalija was calm and in charge. She knew how to get me through and she took her time.

Getting my license renewed at the Plano DPS office was such a great experience. I was seen on time and was lucky to have been assigned to Tya’s station.

In regards to getting pulled over, not only did Officer K. Parker pull me over to inform me that I had faulty head lights, he did so in a professional, very polite, and gentleman way.

Very courteous and professional. Assessed situation fairly and appropriately. Proud to have him protecting us and handling a very tough job well.

I was at Houston Mega Center for renewal my driver license and the service I have got from Sirena was above and beyond. I would like you to in courage Sirena to keep up with her outstanding service.

I went to the Gessner Driver License office to renew my expired license. I felt very comfortable with the Covid Virus precautions taken and the whole experience was very pleasant!

Mayra is such a pleasure to work with! Her smile and beautiful demeanor calmed me down after dealing with so many issues in obtaining my Texas DL.

I just wanted to extend a heartfelt THANK YOU to Mr. Weatherby for paying it forward and buying my lunch on 12/9/2020.

 I pulled over outside of Junction and found that my tire had a serious leak. I also discovered that I couldn’t unlock my spare tire.

I just wanted to take a brief minute to praise one of your associates, LaRonda, at the Plano Driver License Office. LaRonda was very polite, professional, and extremely personable.

I've always heard that there's good and bad with everything in life, including our law enforcement.