Public Feedback

I would like to compliment Officer Hartnett.

I just wanted to tell you how much I appreciate Leah’s customer service. These days, it is rare to have someone that listens and is kind.

I am 90 years old. I have worked in supervision all my life, and I want to commend the young lady helping me. She listened to me.

I visited the Carrollton Mega Center for my 1:30 pm appointment to obtain an ID in lieu of my expired driver license.

Ebony at the DPS at the Gessner location was so friendly and professional.

I don’t have enough adjectives to express how pleased I am with Ms. Hodge’s service; she was very thorough, knowledgeable, patient, and calm.

High five for Michelle; she was excellent. Michelle listened to me and all my problems.

I just wanted to give my compliments to Ira Hughes at the Lewisville office. I had an expired out of state license and had to start the whole process over again. I was very stressed.

Such a delight to walk in a DPS office and be greeted with happy friendly and very helpful employees!!

Our family is extraordinarily grateful to Lisa for helping us with obtaining our daughter’s license. She was extremely helpful and very kind.

I was in Midland for work purposes and decided to upgrade my driver license while there. My number was called within five minutes of checking in for my appointment.

Absolutely remarkable! I am in San Francisco and lost my wallet and could not get into the system. Anita was great and alleviated my frustration. I wanted to give her five stars!

I want to compliment Lt.

We recently visited the Paris DPS to obtain my son's permit. I wanted to let you know what a positive experience we had. I really enjoy the appointment concept.

Wendi was very customer service oriented. She helped me set up another appointment. She did her job RIGHT! Wendi was superb.

Laura was very helpful. She made it worth the hold time.

I went to Plano driver license office located at W Parker Road 75023 to renew my expired Texas Driver License and was impressed!

I was just in the Plano Driver License Office on Parker Road to renew my license. Thank you for offering scheduled appointment times.

I was recently in your Lampasas office to get my license renewed. I happen to drive by the office in Lampasas around 11:45 AM and fortunately there was no one there for an appointment.

Greg was amazing. He clarified all the information he provided, was very professional, knowledgeable, and proactive. You have a winner on your hands.

Aliaas Rahim was extremely personable and funny. My process to renew my license was so smooth. This

I just wanted to say that Rebeca was wonderful. She really helped us out. I just want to spread the love, and let you know how great she was.

Carmen was very helpful. I had a pleasant experience with Carmen. That doesn’t happen very often when you are dealing with a government entity.

I recently came in the Hillsboro location to update my medical card. Ms.

In regard to Officer Veals’ performance - she was the utmost professional in dealing with our scenario.