Public Feedback

Jeremy Ketchersid & Carrollton Mega Center

My 89 year old veteran father renewed his driver license at the Carrollton Mega Center. Jeremy and all of the workers were very kind, courteous and helpful.

Lata Koirala

Ms. Koirala is the example par excellence of Texas friendship, hospitality and kindness.

Padmavati Kulkarni

What a great experience!! I have been to lots of driver license offices over my years of driving, but this one was the best. I always dread it but this was so well managed.

Gina Langley

I just wanted to take a second to give my praise to Gina Langley.

Jeremy Lara

I wanted to thank you for my experience I had with Jeremy. Going to DPS is never fun, and from past experience, employees are not willing to go out of their way.

John Lopez

John Lopez helped me for my license renewal. He was professional, helpful and very kind.

Miranda Maddox

I just wanted to send along a note of kudos. My daughter and I visited the Garland Mega Center DPS to get my daughter’s permit. Miranda assisted us.

Trooper Michael Mathes

I would like to make sure that Officer Mathes gets recognized for how professional and polite he was when pulling myself and my daughter over.

Trooper Cody McGaha

I was stopped for speeding in Cottle Co. by Trooper McGaha. This officer provided me an explanation as to the reason why he stopped me.

New Braunfels DLO

I want to let you know what a phenomenal job the staff at the New Braunfels office is doing.

Melissa Noeller & Garland Mega Center

Just wanted to drop you a note to let you know how pleased I am with the Garland Mega Center! Nice facility, but I really love the appointments.

Trooper Justin Obeda

I would like to give a compliment to State Trooper Obeda! He change my flat tire today, in the rain. I know it wasn’t a fun job, but he still ended it with a smile.

Trooper Cameron Petersen

I want to commend State Trooper Petersen. This fine officer pulled me over for speeding on my way home on May 11, 2021.

Yolanda Ortiz-Garcia

Yolanda was extremely patient with my twins and myself as we needed two driver permits. I failed to bring the required address information.

Mark Cisneros

I was just at the Leon Valley Mega Center to get my changed and I wanted to let you know that the gentleman that helped me out, Mark C, was just wonderful.

David Zamora

My husband and I went to the Corpus Christi Driver License Office to turn in his driver license and get an identification card. Mr.

Gaylord Washington

Great Experience at DPS. I took my older friend to renew his license and he was concerned about standing and walking which took about 20 minutes and then we met Gaylord.

Stephanie Warren

My daughter and I were called to Stephanie's window to renew my license and replace a lost license.

Judy Vaculin

I wanted to share my appreciation for Judy Vaculin who worked in the Cameron office. I was in for a learner license with my 15 year old daughter.

Trooper Michael Tice

On 4/24/2021 my wife, two adult sons and I were traveling to Austin. Officer Tice activated his emergency lights and I immediately pulled over and stopped.

Latrice Sellers

Ms. Sellers was extremely professional, friendly and efficient!

Trooper Joe Smith

Officer Smith exemplifies DPS motto "Courtesy, Service, Protection". During a moving traffic violation stop, Officer Smith made a minor but serious traffic stop a valuable experience.

Trooper Troy Phipps

I would like to acknowledge one of your State Troopers. On April 5, 2021, I had a tire blowout. Within minutes, Corporal Troy Phipps pulled up behind me.

Sonia Rahman

Ms. Rahman was extremely friendly, helpful and courteous. I arrived with an unusual situation regarding a problem with my name on my license.

Dalyshia Rodriguez

I just moved to Texas a couple of months ago. I've been very frustrated with all the things I needed to get changed.