Mary Borrego
Mary assisted me renewing my driver license. It was after 6 pm, she was still very patient with visitors. When it was my turn, she handled my case efficiently.
Trooper Ross Bates
I want to express my gratitude to Trooper Bates for showing such compassion and understanding to a grieving couple that he pulled over for a recent traffic stop on the highway.
Carie Babasa
My interaction with Carie was by far the best experience, very professional and compassionate, her service was beyond great. She kept a smile and answered every question asked.
Trooper William Allday
I was recently pulled over by one of your officers for speeding. As most people, I was very scared when I was pulled over.
John Alba
My visit to renew my driver license was one of the best customer service experiences I have ever had. John was truly polite and accurate.
DPS Recognizes Significant Accomplishments at Final PSC Meeting of the Year
AUSTIN – The Texas Public Safety Commission (PSC) and Texas Department of Public Safety (DPS) Director Steven McCraw presented two Adolph Thomas Distinguished Service Awards, three Medals of Valor, two Director’s Citations and 14 Lifesaving Awards to department personnel at the PSC meeting held on Thursday, Dec. 10, at the Criminal Law Enforcement Auditorium at DPS Headquarters in Austin. In addition, 14 Director’s Awards were also presented to partner agency personnel and private citizens at the meeting.
DPS Reminds Texans to Prepare Ahead of Winter Weather
AUSTIN – With another round of winter weather predicted to make its way to parts of Texas this weekend, the Texas Department of Public Safety (DPS) wants to remind Texans to make preparations now for potentially hazardous weather still to come this season.
DPS Employees Making Holidays Brighter for Foster Youth
AUSTIN – Hundreds of toys are now heading to children in Austin and surrounding areas in hopes of making their holidays a bit brighter. This week, employees from the Texas Department of Public Safety (DPS) dropped off toys for 438 children as part of this year’s Gift Drive for Children in Foster Care. The annual drive is put together by the Governor’s Commission for Women and the State Agency Council.
DPS Expanding Hours at Select Driver License Offices
AUSTIN – The Texas Department of Public Safety (DPS) is offering extended office hours at participating driver license (DL) offices across the state, beginning in 2021.
Jennifer Wood
I had a positive experience at the Columbus Driver license office. I checked in at 9:26 AM and was back in my car by 10:14 AM.