Mandy replied to my open records request with speed that defied contextual expectations. Plus, she got me exactly what I requested without any hassle or issue.

Her patience and respect is to be commended. She made us feel welcomed and respected with a process that isn't always user-friendly to those of us not using it on a daily basis.

My wife was involved in an incident with two other motorists. When Trooper Robinson came across the scene, the two male motorists involved waived him off when he asked if they needed assistance.

I had to let you know how much I appreciate Darryl Roberson. I was lucky enough to speak to him today and wanted to express my gratitude for outstanding customer service.

I just wanted to take a moment to compliment Officer L. Porter.

I am writing to let you know that I brought my sons in to the Plano Driver License Office to get IDs.

Trooper Pitts recently helped us after my son was in an accident on 920 near Poolville. Trooper Pitts spent a lot of time on scene and was very thorough collecting all of the information.

 I had an audit review with Mrs. Ortiz and even though I didn't pass my audit she was very helpful and direct. She took her time and made sure I understood everything.

I came into the Georgetown office to transfer my license from FL to TX and had the pleasure of working with Jazzmine. She had a great attitude, and was upbeat and courteous.

My experience at the Garland Mega center was very good from start to finish. All of the employees I came in contact with were friendly and helpful. My wait time was minimal.