Contact Us:

If you were not able to locate the information you were looking for in our Frequently Asked Questions, and need assistance with another question or topic, email our Customer Service Center. Due to the number of customer contacts we receive, please allow four to five working days to receive a response.

To better assist you, please tell us about your request by providing as much information as possible. If you do not complete all of the fields, your request may not be processed.

(As it appears on License/ID) if applicable
Date of Birth:
TX DL or ID Number:
eight digits if applicable
Email Address:
Current Mailing Address: 
Current Mailing City: 
Current Mailing State: 
Current Mailing Zip:
Questions: Please provide your current physical address along with as much information as possible.


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   Additional Contact Information

If you cannot email us, then you may call our Customer Service Center. Please be advised, due to the very high volume of calls we receive, you may have an extended wait-time of up to 20 minutes. Our telephone recording is lengthy; however it is necessary to assist us in categorizing your call so you can be directed to the appropriate service area.

Our Customer Service Center hours are Monday through Friday 7 a.m. to 5:30 p.m, with the exception of holidays. The best time to contact us for faster service is on Fridays or between 7 a.m. to 8 a.m. daily.

Customer Service Center telephone number: 512-424-2600.

Symantec Seal