Before reaching out to our Customer Service Center, please check our Online Options. DPS offers these online services to make things faster and easier for you.
While we strive to cover all topics in our Frequently Asked Questions, we know you may have unique questions. Please email our Customer Service Center, and we will respond to your inquiry as quickly as possible, typically within four to five business days.
To help us quickly address your request, please provide as much detail as possible. Completing all fields ensures we can process your request efficiently.
If you are unable to email or would like to speak with a specialist directly, please call our Customer
Service Center at 512-424-2600, Monday – Friday 7:00 am to 5:30 pm, excluding holidays.
To ensure your call is directed to the right team, our automated system includes a detailed menu.
Please be aware of potential wait times which can exceed 20 minutes during peak time due to our high call volume.
TIP – For faster service, contact us during non-peak time: 7:00 am to 8:00 am.
Customer Service Center Telephone Number: 512-424-2600