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    Hurricane Harvey-related information and resources

RSD Contact Us

The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers.

Representatives are available to assist you from 7 a.m. to 7 p.m., by phone or email by completing the form below.

*Please choose the program for which you need assistance:

Select Program  

Note: All required fields are identified by an asterisk (*)

*First Name: 
*Last Name: 
*Please re-enter Email:
*Driver License OR ID#: 
Handgun License #:
  • If you already possess a Handgun License, please enter your Handgun License number above.
  • Each individual must enter their documents separately, under their name and driver’s license or ID number.

Attached file(s)
When you are attaching your supporting documents, please make certain to follow all the following steps:

  1. For each LTC-100/CHL-100/LTC-101 or document you will be submitting, first select the "Browse" box; and from your computer choose the specific file you would like to attach. You can “Attach” up to five different documents.
    NOTE: Attachments should be in .pdf file format only and cannot contain special characters (: \/:*?<>|) in the file name.
  2. Once you have used the "Browse" button to select all of the supporting documents you want to submit, next click on the "Attach" button to simultaneously attach all of your documents.
    NOTE: You must “Attach” all your documents at the same time, and then click on the “Submit Form” button.