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RSD Contact Us

The Regulatory Services Division (RSD) Contact Center Representatives are available to assist you by phone from 7 a.m. to 7 p.m.

To contact us by email:

*Please choose the program for which you need assistance:

Select Program  
                    *I need to:  

Inspectors applying for a  MILITARY EXEMPTION  must submit:

In  ADDITION  to the documents above, depending on the type of  MILITARY EXEMPTION  you applied for, you must also submit:

  • Active Duty Military Service Member: a copy of your current orders.
  • Military Veteran: One of the following documents:
    • A copy of your DD-214 (Member Copy - 4)
    • Government issued Veterans ID card
    • Honorable Certificate of discharge
    • Driver License that states Veteran on front
  • Active Military Spouse: a copy of your marriage license or DEERS filing, AND a copy of your spouse’s current orders.

Note: All required fields are identified by an asterisk (*)

*Applicant First Name: 
*Applicant Last Name: 
*Applicant SSN:

*Applicant DOB:

*Reply Email:
*Verify Reply Email:

Attached file(s)
Before attaching your documents, please read the File Format Tips and follow the File Upload Instructions.

File Format Tips:
  • Files must be in JPG, GIF, DOC, DOCX, or PDF format (Do not password protect)
  • Up to 5 files can be attached (max 5MB each)
  • File name must be alpha numeric only, no special characters or parenthesis,
    e.g.: ( : \ / # * ? < > | )
File Upload Instructions:
  • Click “Choose File”, locate file and click "Open". (Repeat this step up to 4 x’s)
  • If you want to remove a chosen file, click “Choose File” and then click "Cancel".
  • After chosing your documents, Click “Attach”
  • Click “Submit Form”



Contact us by mail:

   Mail Including Payment:

Texas Department of Public Safety
PO Box 15999
Austin, TX 78761-599

   Mail Without Payment:

Texas Department of Public Safety
Private Security - MSC 0542
PO Box 4087
Austin, TX 78773-0001

Contact us by Phone:


(512) 424-7293


(512) 424-2787, or
(512) 424-7728