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RSD Contact Us

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The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers.

Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone or email by completing the form below.

*Please choose the program for which you need assistance:

Select Program  

*I am a / I need to:  

  I wish to remain anonymous

Please complete each of the fields below and select the “Submit” button to send your request.

First Name:
Last Name:
*Please re-enter Email:

  Please send follow-up information as it becomes available.

Enter the information you wish to provide:

(Please be specific and include any and all descriptive information, such as time, date, address, and any details regarding the metals theft or metals fraud.)

Locator Link (such as Google Maps, Longitude & Latitude, etc.)

Attached file(s)
Before attaching your documents, please read the File Format Tips and follow the File Upload Instructions.

File Format Tips:
  • Files must be in JPG, GIF, DOC, DOCX, or PDF format (Do not password protect)
  • Up to 5 files can be attached (max 5MB each)
  • File name must be alpha numeric only, no special characters or parenthesis,
    e.g.: ( : \ / # * ? < > | )
File Upload Instructions:
  • Click "Choose File", locate file and click "Open". (Repeat this step up to 4 x’s)
  • If you want to remove a chosen file, click "Choose File" and then click "Cancel".
  • After chosing your documents, Click "Attach"
  • Click "Submit Form"