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Assistance For People With Disabilities

The Department makes every effort to provide reasonable accommodations for you if you have a disability and require services at one of our local driver license offices. If you are requesting assistance, please complete and submit the required information below.

Due to the large volume of requests we receive, please allow up to two business days for a response to your email. We will make every attempt to accommodate you by making the necessary arrangements within four business days of replying to your request.

*Required fields

*Name:
(As it appears on License/ID)

*Date of Birth:
(mm/dd/yyyy)

TX DL or ID Number:
eight digits

*Home Address:

*City:

*State:

*Zip code:

*Daytime Phone:
(xxx-xxx-xxxx)

*Alternate Phone:
(xxx-xxx-xxxx)

*Email Address:

*Driver license office
you want to visit:

*ADA accommodation needed:
(please specify)

*Question/Request:

If you have not received a reply within two business days of your request, please contact our Customer Service Center at the following telephone number. Please be advised that due to the high number of calls we receive, there may be an extensive wait-time before your call may be answered.

Phone:
   English: 512-424-2600
   Espanol: 512-424-7181
   Hours: 7 a.m. – 6 p.m., Monday – Friday except holidays.

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