Customer Service - Contact Us!

Assistance For People With Disabilities

The Department makes every effort to provide reasonable accommodations for you if you have a disability and require services at one of our local driver license offices. If you are requesting assistance, please complete and submit the required information below.

Due to the large volume of requests we receive, please allow up to two business days for a response to your email. We will make every attempt to accommodate you by making the necessary arrangements within four business days of replying to your request.

*Required fields

*Name:
(As it appears on License/ID)

Enter Full Name

*Date of Birth:
(mm/dd/yyyy)

Enter Date of Birth

TX DL or ID Number:
eight digits

*Home Address:

Enter your address

*City:

Enter your city

*State:

Select State

*Zip code:

Enter 5 digit zipcode

*Daytime Phone:
(xxx-xxx-xxxx)

Enter a Phone Number
Enter a valid phone number

*Alternate Phone:
(xxx-xxx-xxxx)

Enter a Phone Number
Enter a valid phone number

*Email Address:

*Driver license office
you want to visit:

Requires a value

*ADA accommodation needed:
(please specify)

Requires a value

*Question/Request:

A value is required

If you have not received a reply within two business days of your request, please contact our Customer Service Center at the following telephone number. Please be advised that due to the high number of calls we receive, there may be an extensive wait-time before your call may be answered.

Phone:
   English: 512-424-2600
   Espanol: 512-424-7181
   Hours: 7 a.m. – 6 p.m., Monday – Friday except holidays.

Driver License & ID Card