Skip to main content

Public Safety Communications Service

The Public Safety Communications Service is comprised of two sections:

Public Safety Communications
The Public Safety Communications Service provides communication services to Department personnel and disseminates emergency information to the Citizens of Texas. It supports the communications and technical assistance needs of first responders throughout the State of Texas and provides leadership in the planning and implementation of voice, data, and video interoperability. The Service is comprised of four sections: Communications (Field Operations), Field Support, Special Projects and Wireless Communications.

The Operations Section is responsible for all DPS Communications activities, regional and field communications personnel, equipment, and procedures across the State.

Communications Service
There are 22 Communications Facilities throughout the state, approximately 160 Police Communications Operators, 25 Communications Supervisors and 7 Regional Communications Coordinators.

Communications Response Program
The Communications Response Program operates a fleet of mobile communications assets:

Members of the Communications Service have the opportunity to join a specialized team to deploy these vehicles and equipment in emergency, disaster or special event operations. This team is called the Communications Emergency Operations Team (CEOT).

Technical Services

The PSCS is involved in many projects that support the Law Enforcement Support Division. Technical Services provides coordination, education, engineering, technology testing and planning support to DPS and local, regional, state, Tribal and federal public safety entities. Statewide Interoperability Coordination and Public Safety Broadband program provide coordination and planning functions for statewide coordination of interoperable communications and the Texas portion of the Nationwide Public Safety Broadband Program.

RF (Radio Frequency) Technical Services
DPS utilizes a VHF Land Mobile Radio system, as well as cooperative agreements with several Regional Radio Systems across Texas. The RF Technical Services Section is comprised of 1 Coordinator, 1 Manager and 30 Radio Technicians with a radio shop in Austin and radio shops at 10 field offices across Texas: Childress, Corpus Christi, El Paso, Garland, Houston, Laredo, Lubbock Midland, Tyler, and Weslaco.

Public Safety Broadband Program
The Texas Public Safety Broadband Program (TxPSBP) was formed within the Texas Department of Public Safety in 2013 and charged with the planning and coordination of activities for the Texas portion of the Nationwide Public Safety Broadband Program (NPSBN). TxPSBP is funded through the State and Local Implementation Grant Program (SLIGP) administered by the National Telecommunications and Information Administration (NTIA).

The TxPSBP is responsible for preparing Texas and its stakeholders for the successful implementation of the NPSBN through Outreach and Education, requirements gathering and data collection, development of Memorandums of Understanding (MOUs) and revisions of the Statewide Communications Interoperability Plan (SCIP). The TxPSBP works closely with the Texas Interoperable Communications Coalition (TxICC) and has participated in LTE demos and exercises, SMLA negotiations and enhancing communications between FirstNet and Texas Local, Regional, Tribal, State representatives.

For more information, go to Texas Public Safety LTE

SWIC Office - Statewide Interoperability Coordinator
The SWIC office is the central coordination point for communications interoperability in Texas. The SWIC works with emergency responders across local, regional, Tribal, state and federal levels of government to implement a statewide vision for interoperability.

Responsibilities of the SWIC Office