The Communications Service is under the umbrella of the Public Safety Communications Service (PSCS), in the Law Enforcement Support Division (LESD). Currently, 22 Communications Facilities, approximately 160 Communications Operators, 25 Communications Supervisors and 7 Regional Communications Coordinators make up this service. Communications personnel work closely with the RF Technical Services (radio) personnel to provide DPS the latest, most effective communications, radio and mobile technologies available.
Communications facilities are strategically located throughout the state to provide maximum radio and telecommunications coverage necessary for public safety law enforcement officers in routine activities as well as critical life threatening situations. Other responsibilities include but are not limited to:
- Validation and interpretation of public safety database queries by law enforcement personnel
- Answer Stranded Motorist hotline calls providing assistance for the citizens of the State of Texas when they are stranded on our public roadways
- Select personnel train and respond to disasters, incidents, and planned events with our Emergency Communications Response section
- Act as a warning point for local agencies and jurisdictions through the Texas Early Warning System and in conjunction with the Texas Division of Emergency Management
These facilities are staffed with communications professionals who pursue excellence and take pride in the responsibilities that they carry. Occasionally there are vacancies in communications positions at those facilities that might interest you. For a listing of those positions, visit our Job Opportunities page.
Communications in Action
Personnel in all levels of our Communications Service are actively involved in many different incidents and activities that happen throughout the State of Texas. Job assignments are numerous and varied.
- Daily radio traffic, pursuits, man hunts, task forces, field trainings, communications interoperability exercises
- Communication with Texas Rangers, DPS Aircraft, SWAT, Marine and Dive Teams and Border Operations
- Communication with other law enforcement and first responder agencies, i.e., Texas Parks and Wildlife, Texas Alcoholic Beverage Commission, Texas A&M Forest Service and the Civil Air Patrol
- Spring break activities, NASCAR operations and music festivals, Mardi Gras celebrations, nuclear and homeland security exercises, and security surveillance near border stations and ports of entry
- Special assistance during the Super Bowl, Governor's Inauguration, wildland fires, flooding, weather incidents and other disasters like the West Fertilizer plant explosion
- Deployment during Hurricanes Harvey (2017), Patricia (2015), Odile (2014), Ike (2008), Gustav (2008), Rita (2005), Katrina (2005)
- Participation in training as Recruits of the DPS Academy prepare to become DPS Troopers
- Opportunity to become a Communications Emergency Operations Team (CEOT) member