If you become aware of a potential criminal or administrative violation of Texas Occupations Code, Chapter 1702, by a licensed or unlicensed company or individual in the Private Security industry, you may submit a written statement to the Regulatory Services Division (RSD). You may submit your statement in any of the following ways:
A complaint will be reviewed and evaluated by a Private Security staff member at DPS Headquarters; then the complaint could be forwarded to a commissioned field agent for criminal investigation. The assigned agent may contact you during the course of the investigation.
Public access to certain records of disciplinary action is available, toll-free at (800) 224-5744.