Qualified Manager and Supervisor Information

Manager and Supervisor Requirements

Pursuant to 1702.119: A license holder's business shall be operated under the direction and control of one manager. Each manager applicant must meet the eligibility requirements per 1702.113, meet all qualification and experience requirements as listed below and pass a written examination administered by the department. If a manager lacks the experience to qualify to manage each category of service included in a license or application, the license holder must designate a qualified supervisor who is responsible for each service for which the manager is not qualified. A supervisor of a category must also pass the manager examination.

Experience requirements

    Guard Company Manager Experience:

Pursuant to 1702.115 and TAC 35.122 All applicants for registration as manager of a guard company must be at least 21 years of age at the time of application. Additionally, all such applicants must have:

  • at least three (3) years accumulated employment experience in the field in which the applicant's prospective employer is licensed; and
  • at least one (1) year of experience in a managerial or supervisory position.
    Investigation Company Manager Experience:

Pursuant to 1702.114 and TAC 35.121  Investigator experience must meet one of the following qualifications: three (3) consecutive years of investigation-related experience; a bachelor's degree in criminal justice; a bachelor's degree, with an additional six months of investigation-related experience; an associate degree in criminal justice or related course of study, with an additional twelve months of investigation-related experience; or a specialized course of study directly designed for and related to the private investigations profession, taught and presented through affiliation with a four-year college or university accredited and recognized by the State of Texas. This course of study must be endorsed by the four-year college or university's department of criminal justice program and include a departmental faculty member(s) on its instructional faculty. This course of study must consist of a minimum of two hundred face-to-face classroom hours including coverage of ethics, Private Security Board administrative rules, the Private Security Act, and related statutes. Other combinations of education and investigation-related experience may be substituted for the above at the discretion of the Program manager. The bachelor's degrees, associate degrees and specialized courses referenced in section (a) of this rule must be affiliated with a college or university recognized by the Texas Higher Education Coordination Board, Southern Association of Schools and Colleges or other accreditation organization recognized by the State of Texas.

    Locksmith Manager Experience:

Pursuant to 1702.115 and TAC 35.123 Two consecutive years of full-time locksmith-related experience; or Successful completion of a Department-approved 48-hour basic locksmith course and a 600-hour fundamentals of locksmith course, with the following curriculum content:

  • Introduction to Locksmithing
  • State of Texas DPS-PSP Regulations & Rules
  • State of Texas & US Government business requirements Key Blank Identification
  • Key Machine & Key Duplication Codes & Code Cutting
  • Basic Lock Types
  • Basic Picking
  • Rim & Mortise Cylinders
  • Key in Knob/Key in Lever Locks Deadbolts & Mortise Locks Installations
  • Impressioning
  • Basic Master-keying
  • Basic Safe Servicing
  • Small Format Interchangeable Core High Security & Key Control Cylinders Automotive Opening
  • Automotive key generation & programming
  • Exit/Panic device servicing, replacement, & installation
  • Door Closer servicing, replacement, & installation
  • Cabinet & Drawer lock servicing, replacement, & installation
  • Safe installation, moving, & anchoring
  • Single door access control service & installation;

Successful passage of a basic locksmith proficiency examination that covers a minimum of 12 locksmith subjects and is approved by the Department; and

Successful completion of a 2000-hour internship with a locksmith company, licensed in continuous good standing in the state of Texas.

Other combinations of education and locksmith-related experience may be substituted for the above at the discretion of the Department.

    Security Services Contractor Manager Experience (Class B) exception Guard Company:

Pursuant to 1702.115 Experience for any Class B (except Guard Company), Security Services Contractor license must have before the date of application, two (2) consecutive years of verifiable work experience performed on a full-time basis in each category of license for which you are applying.

Note: Texas has no reciprocal agreements with any other states for acceptance of private security licenses. Experience legally obtained in another state may meet the experience requirements for the manager/supervisor positions.

Manager Examination

The examination focuses on issues of general concern to managers of licensed companies, such as the eligibility criteria for registrations, pre-employment obligations and procedures, application requirements, record-keeping, and the procedures relating to disciplinary actions and administrative fines.

The open-book examination covers Texas Occupations Code, Chapter 1702 and Texas Administrative Code, Chapter 35, as they relate to the management of licensed companies, regardless of the category of company for which the manager is applying. The examination is a timed, two-hour test, consisting of 100 true / false and multiple-choice questions. A score of 70 percent or greater is required to pass the examination.

Once a paid manager/supervisor application has been submitted, the examination can be scheduled online through the applicant's TOPS profile.

Examinations are administered at the following locations: Irving, Houston, Weslaco, El Paso, Lubbock and Austin. Applicants should bring a Driver License or state-issued ID to the examination.

Examination results are sent to the applicant's email address on file. If the score is below passing and the applicant wishes to re-take the examination, a $100 re-examination fee is required. Applicants are allowed to re-test as often as the examination schedule allows within their 90-day application window.

Replacement Manager

A company may only have one qualified manager assigned to their license.

Pursuant to TAC 35.43 when a qualified manager of a licensee has been terminated or is no longer employed as manager, and the department has been notified of the action in writing within fourteen (14) days, the business may be temporarily operated by an owner, officer, partner, or shareholder for a period not to exceed sixty (60) days following the date of the manager's termination or cessation of managerial duties.

Pursuant to TAC 35.26(b)(3) In the case of the death of a qualified manager, a replacement manager must be qualified within ninety (90) days.

Notification of manager termination should be submitted on the Notification of Termination of Company Management Employee (PSP-19A). Any written notification of termination must include a termination date.

Contact us for more information regarding the manager replacement process.

Manager-In-Waiting

Individuals seeking to take the manager examination in anticipation of becoming a qualified manager for a licensed company may do so. They must submit a paid manager application and meet the experience requirements above.

Additional information for a "manager-in-waiting" applicant: